Frequently Asked Questions
CLICK ON THE QUESTIONS TO SEE THE ANSWERS. IF YOU HAVE ANY FURTHER QUESTIONS, DO NOT HESITATE TO LEAVE US A MESSAGE OR CONTACT US VIA ANY CHANNEL GIVEN ON OUR CONTACT PAGE.
A: We are a 100% legal synthetic sapphire (corundum) manufacturer of Thailand, our plant is located in Rayong provice, and the head office is on 36th floor of MS Siam Tower on Rama III road, Bangkok.
A: Our products are made in Thailand, by Thai workers, at our own factory in Rayong province.
A: No, we do not do the cutting. We only product rough synthetic sapphires (corundum).
A: We are very pleased to have a discussion with you in order to develop synthetic sapphires with the color you desire! First of all you should send us a sample with the color you need for us to evaluate whether we could reproduce or not. Once our company becomes able to product meeting your requirements, we will collect the payment for goods before starting the production process.
A: Yes, you can. Please kindly contact us to make an appointment for you to visit our office and see the samples yourself. Or you can ask us to show you the samples via video call on WeChat application.
A: You can reach us by the contacts given on our contact page, or you can leave us a message. You will surely get a response from us.
A: In case of delivering to foreign countries, we will send the goods via FedEx or our other international courier partners. If you would like us to send the goods using your own specified courier/forwarder, please feel free to say so.
In case of delivering in Thailand, our sales team will deliver the goods directly, or you can come and pick-up the goods at our office too.
